Shipping Policy

We currently ship to Hong Kong, Singapore, Australia and the United States. Orders are processed within 1–2 business days, and tracking details are emailed to you once your order has been dispatched.

Hong Kong

Standard shipping fee: HK$40. Enjoy FREE shipping on orders over HK$500. Estimated delivery within 4 business days.

Singapore

Standard shipping is charged by order weight: S$4.90 (up to 9.99 kg), S$7.90 (10–29.99 kg) or S$20.00 (30 kg and above). Enjoy FREE shipping on orders over S$60. Estimated delivery within 5–7 business days.

Australia

Orders ship from our Australian warehouse: Standard A$10 (3–5 business days) or Express A$20 (1–3 business days). There is no free-shipping threshold for Australia. The final shipping charge is shown at checkout and may differ slightly from these rates. A waived empty-tub collection fee does not waive delivery charges.

United States

Standard shipping fee: US$10. Enjoy FREE shipping on orders over US$48. Orders ship from our local US warehouse, with estimated delivery within 3–5 business days. Because items are shipped domestically within the US, you won’t pay any import duties.

Available shipping options, together with any applicable duties or taxes, are shown at checkout. We are working to bring CATPAK to more regions soon. For any shipping enquiries, please contact us at info@mycatpak.com.